Terms of Delivery and Payment

I. If for objective reasons you want to return the goods, then you can:

1. Validity These terms and conditions of sale apply exclusively, and we do not accept customer terms that conflict with or differ from our terms of sale unless we expressly agree to accept them in writing. Our terms of sale also apply if we unconditionally deliver to the customer, even if we know that his terms and conditions conflict with or differ from our terms of sale.

2. All agreements that exist between us and the customer for the purpose of fulfilling this contract are contained in writing in the contract itself.

II. Conclusion of a contract, commercial offer documents

1. Our contracts with the customer only come into force upon receipt of our written or electronically transmitted order confirmation.

2. We reserve the ownership and copyright of images, drawings, calculations and other documents. Before transfer to third parties, the customer must obtain our express written consent.

3. The technical information and quotations submitted are provided at the best of our knowledge, however, this does not relieve the user from verifying that the data is suitable for the intended purposes and that it satisfies the requirements. The customer is responsible for suitability for specific applications and for the intended use. We reserve the rights to optimize products, change materials and correct drawings.

III. Delivery time/Scope of delivery

1. Delivery times and dates are only binding on us if they have been confirmed by us in writing. The deadlines refer to the time of dispatch and are observed with notification of readiness for dispatch.

2. The start of the delivery period begins only after all the details of the order, including the technical execution of the subject of delivery, have been fully agreed upon. If the buyer, after confirming the order, requires a change that is not insignificant, and if we agree to this requirement, the delivery time will only start from the moment the last change was confirmed.

3. If the acceptance is delayed due to the fault of the customer, or if the customer violates his obligations to cooperate, we are entitled to claim compensation for the resulting damage, including all additional costs (eg storage costs). If the buyer fails to fulfill his obligations towards us arising from this contract (for example, providing guarantees or making advance payments), then the delivery dates are postponed by this delay time on the part of the buyer. The same applies, respectively, to the delivery dates. Rights or claims that go beyond these limits are reserved.

4. Reasonable partial deliveries are allowed as long as they do not result in additional unacceptable costs for the customer.

IV. Shipment / responsibility for risk / place of performance

1. Shipment of goods is made from our location at the expense and risk of the customer. Unless there is a special agreement, the right to choose the transport company and the type of vehicle remains with us. Even if the buyer does not pay freight by agreement, the risks still pass to the buyer from the moment of dispatch from the location of the supplier.

2. If shipment is delayed due to circumstances for which the buyer is responsible, the risk passes to the buyer from the moment it is ready for shipment. All costs associated with such a delay must be borne by the buyer.

3. It is considered that all obligations arising from the contractual relationship must be fulfilled at the location of the supplier.

V. Prices

1. The price is calculated based on the location of the supplier in euros, plus the applicable value added tax rate. Prices are valid for the scope of services and supplies stated in our order confirmation. Additional and special services are subject to separate payment.

2. The calculation of the allowance for material price increases is carried out separately, based on daily rates.

VI. Payment Terms

1. All invoices for the supply of goods are due either within 14 days from the date of invoice with a 2% discount, or within 30 days of net cash.

2. If checks or bills of exchange are not credited on time by the payer of the bill of exchange, then all our other claims against the buyer, existing at that time, are due immediately. Other available payment terms are canceled.

4. Delay in payment or set-off of a counterclaim on the part of the customer is not allowed, except for indisputable claims and claims that have legal force.

VII. Seller retains ownership of the goods until full payment

1. Any delivered goods remain our property until the full satisfaction of all claims we have against the customer now and in the future, including all balance claims arising from the contract. If the customer fails to comply with contractual obligations, in particular if payments are late, we are entitled to cancel the contract and demand the return of the delivery item, the customer is obliged to return the delivery item.

2. The customer has the right to use the delivered item within the framework of the correct office work, as well as to sell it further, as long as it does not violate the terms of payments. However, the goods, the ownership of which is retained by the seller, cannot be pledged or secured. The customer now fully assigns to us his claims for payment against his buyers and arising from the subsequent sale of goods, the ownership of which remains with the seller, as well as those claims of the customer regarding these goods that he has against the buyer or third parties on a different legal basis. We accept this assignment. After the assignment, the customer has the right to submit a claim for payment to his account and on his behalf.

3. Processing and processing of the delivered item is always carried out on our behalf and on our order. If the processing is carried out with items that do not belong to us, then we acquire shared ownership of the new item, in proportion to the value of the item supplied by us in relation to the rest of the processed items. The same applies if the delivered item is mixed or combined with other items that do not belong to us.

VIII. Properties / risks associated with procurement or procurement / guarantees

1. Within the framework of technical progress, we reserve the right that the goods delivered differ from those specified in the order, in particular with regard to material and design.

2. The agreed product properties can only be taken from the product description contained in the order confirmation, system descriptions and our product information. We are only responsible for the suitability of the goods for a particular purpose if such suitability has been expressly agreed.

3. We do not assume any risks associated with the procurement or purchase of goods and any type of guarantee, except in cases where express written agreements have been concluded with the customer.

4. Structural parts, elements or groups purchased on behalf of the customer or supplied through the customer must comply with the applicable international, European and national legal regulations, in particular also with regard to environmental protection, prohibitions or restrictions on the use of materials. The choice of these components is the responsibility of the client.

IX. Liability for shortcomings

1. The customer is obliged to check the delivered goods for defects immediately after delivery and to notify us in writing of any defects without delay. Defects reported late are excluded from the warranty for defects. Defect claims submitted to a traveling agent, forwarder or other third party are not claims in a correct form.

2. If, in the event of a defect, it is required to send the goods back to us, this can only be done with our prior consent. We are not required to accept return shipments sent to us without our prior consent. In this case, the customer bears the cost of return shipping.

3. In case of justified complaints, we will, at our discretion, either repair the defective product free of charge or supply a new product that is not burdened with defects.

4. The customer will provide us with a two-time opportunity to eliminate defects within the appropriate period.

5. Claims by the purchaser regarding required rework costs, in particular costs for transport, transport, labor and material, are excluded if these costs have increased due to the fact that the delivery item was subsequently transported to a location other than the customer's branch ; unless this other location is appropriate for the intended use.

6. As part of the elimination of defects, we do not assume the costs of installing and dismantling the defective part.

7. Liability for any damage is excluded unless expressly stated in the above provisions, also if the damage did not occur on the item itself. This does not apply to damages caused intentionally or due to gross negligence on the part of our owners, employees or our assistants, or due to fault for the breach of any cardinal duty. In the latter case, however, liability is accepted only for typical foreseeable faults. Cardinal obligations are such obligations, the fulfillment of which is absolutely necessary for the correct performance of the contract and the fulfillment of which the customer can always count on.

8. In addition, the exclusion of liability does not apply in cases where defects in the delivered item cause damage to life, bodily integrity or health, or if there is liability for damage caused by items used in private.

9. The warranty period is twelve (12) months from the date of transfer of the goods to the customer. When it comes to compensation for damages for bodily injury or damage to health, or if the damage was caused intentionally or due to gross negligence on our part or on the part of our assistant, the statute of limitations is determined by law.

X. Joint and several liability / product liability

1. Liability beyond that provided for under number IX. is excluded, regardless of the legal nature of the claim. This applies in particular to claims for compensation for damages due to fault at the conclusion of the contract or due to other breaches of duty, or as a result of claims for compensation for material damage within the framework of tort liability, in accordance with the rules of law.

3. If we are liable under the provisions of the Product Liability Law for damages, our liability is solely determined by the provisions of this law. Liability beyond these limits is only possible in the case of an express written agreement.

XI. Termination of the contract

1. If delivery or services subsequently become impossible for reasons for which we are responsible, the customer is entitled to withdraw from the contract. In case of partial impossibility, he has the right to refuse that part of the services under the contract, the performance of which has become impossible. If this partial performance of the contract ceases to be interesting for the customer, then he has the right to withdraw from the entire contract. The customer is only entitled to compensation for damages if the prerequisites listed under numerals IX are met. and X.

2. If we are not responsible for the impossibility of fulfilling the contract, then the contract, by agreement of the parties, is adapted to the extent that this can be justified from an economic point of view. Otherwise, both contracting parties may withdraw from the contract in whole or in part. If the supplier is not responsible for the impossibility of fulfilling the contract, then the contract, as agreed by the parties, is adapted to the extent that this can be justified from an economic point of view. Otherwise, each of the parties may partially

XII. Data protection

1. As part of the performance of a contract, we also process the personal data of our customers and their employees (eg contact details and other personal data used for the performance of the contract). This data is related to the legal entity of the customer and can only be processed by us or, possibly, by a sales representative working for this purpose. All our employees and sales representatives are committed in writing to confidentiality in accordance with data protection law.

2. The customer also undertakes to treat personal data received from us in accordance with the provisions of data protection law.

XIII Payment for the goods is carried out only according to the current account, which comes to the buyer at the mail indicated by him, when placing an order.